Shipping policy

Thank you for shopping with Leather Direct. We are committed to ensuring your order is delivered safely and efficiently.

Processing Times

Orders are processed within 3 business days after payment has been received and confirmed. During busy promotional periods or holidays, processing times may be slightly extended.

Shipping & Delivery

All of our items are made to order, typically lead time is 3 -4 weeks.

We currently offer delivery throughout South Africa. Delivery times will vary depending on your location, but most orders are delivered within 3-4 business days once dispatched. 

Once your order has been shipped, you will receive tracking details via email.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location. Any promotional free shipping offers will be clearly communicated on the website.

Delays

While we work with trusted courier partners, occasional delays may occur due to factors outside of our control, including courier delays, weather conditions or high-volume periods.

Delivery Information

Please ensure that all delivery information provided is correct and complete. Leather Direct cannot be held responsible for delays or failed deliveries due to incorrect address details.

Damaged or Incorrect Orders

If your order arrives damaged or if you have received the incorrect item, please contact us within 48 hours of delivery at [insert email address] with your order number and supporting photographs where applicable.

Contact Us

For any shipping-related questions, please complete the form below or contact us at: sales@leatherdirect.co.za